Automated document factory

In reality, every department within an organization has its own document generation and document management tools, which causes a lot of problems.

• A high license and maintenance costs for all systems.
• Inconsistent corporate identity.
• Hard to make uniform changes to communication (logo, font ...)
• ...

Inventive Designers built a communication platform* that can be used by multiple clients/departments to design and generate documents using multi channel delivery like e-mail, postal services, fax, text messages (SMS), the web...

But how do you cover all the needs of the different departments? Our Automated Document Factory automatically handles a myriad of incoming communication requests. This way a lot of different use cases can be covered on the same platform.

Our Automated Document Factory is the main platform for driving different use cases like:

• Automated invoicing via postal services
• Automated e-invoicing
• Marketing email-campaigns
• Generation of personalized emails
• Send out contracts as pdf-attachment
• Customer self-service portals for
• Product labeling for distribution and logistics
• Sophisticated graphical reports for management review
• Etc.

*This system was described by Gartner as ADF (Automated Document Factory) in 1996.

Not only are you able to send your communication in a flexible way, you can also manage the entire system.

• Tracking: track the status of the requests to know exactly what the system is doing. Next to the status, a lot of other data can be tracked, like the number of generated pages, the output channel used ... and even the generated pages itself.
• Reporting: create custom reports with data coming from the system. By creating the reports you want to see, you can control the costs, performance, efficiency...
• Accounting: using the data about the different requests, it is possible to extract data about the costs per department.
• Planning: the integrated planning system looks at all the pending requests and optimizes the use of the available resources. Interactive jobs are processed immediately, while batch jobs can be scheduled to run at night to preserve processor power.
• Using Scriptura you manage the entire process from designing templates, gathering data, generating pages, splitting, merging, enriching, sorting, generating output to delivering the document to the end users.
• By feeding status information back into the system that requested the job, a closed loop of information is created.
• Routing all communication through one system provides a lot of advantages:
• Control over the costs
• Knowing who send what to whom. This way you can avoid sending the same information multiple times to the same customer.
• Centralized logging
• Easy to quickly upgrade template styles
• Easy to add new output channels
• Easy to manage the infrastructure
• Easy to scale